Literaturnachweis - Detailanzeige
Autor/inn/en | Koch, Susan J.; Decker, Robert H. |
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Titel | Crafting Elegant Solutions: Strategies for Conflict Resolution. |
Quelle | In: School Business Affairs, 59 (1993) 8, S.17-21 |
Sprache | englisch |
Dokumenttyp | gedruckt; Zeitschriftenaufsatz |
ISSN | 0036-651X |
Schlagwörter | Leitfaden; Arbitration; Collective Bargaining; Conflict Resolution; Contracts; Elementary Secondary Education; Interpersonal Communication; Public Schools; School Districts |
Abstract | The conflict-resolution technique of interpersonal negotiation involves five steps: (1) state your positive intentions; (2) define, analyze, and discuss the problem; (3) summarize progress; (4) explore alternative solutions; and (5) set a time for follow-up. (MLF) |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |