Competencies of a Museum Guide as Predictors of Visitors' Learning Outcomes: A Case from Canada

Autor/inn/en	Demirovic Bajrami, Dunja; Vuksanovic, Nikola; Petrovic, Marko D.; Tretiakova, Tatiana N.
Titel	Competencies of a Museum Guide as Predictors of Visitors' Learning Outcomes: A Case from Canada
Quelle	In: Journal of Museum Education, 47 (2022) 2, S.251-262 (12 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Zusatzinformation	ORCID (Demirovic Bajrami, Dunja) ORCID (Vuksanovic, Nikola) ORCID (Petrovic, Marko D.) ORCID (Tretiakova, Tatiana N.)
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1059-8650
DOI	10.1080/10598650.2022.2062542
Schlagwörter	Competence; Museums; Predictor Variables; Educational Objectives; Foreign Countries; Employees; Art Education; History Instruction; Communication Skills; Knowledge Level; Educational Experience; Canada (Toronto) + Suchen Sie Ihr Suchwort? Kompetenz; Museum; Museumswesen; Museen; Prädiktor; Educational objective; Bildungsziel; Erziehungsziel; Ausland; Employee; Arbeitnehmer; Beschäftigter; Arts; Education; Art in Education; Kunst; Bildung; Erziehung; History lessons; Geschichtsunterricht; Kommunikationsstil; Wissensbasis; Bildungserfahrung
Abstract	The competencies and techniques used by employees, especially those who act as guides, are one of the most important vehicles for the transference of visitors' cultural understanding and memorable experiences. The aim of the study was to identify which guides' competencies can enhance generic learning outcomes of museum visitors. The data were collected from 594 people who visited art and history museums in Toronto (Canada). The results showed that learning outcomes depend on three groups of guide's competencies: handling the group within the "museum environment," "communication skills," and "knowledge and pedagogy." Also, the findings revealed that the guide's competencies that encourage interaction and active participation of visitors were common predictors for all generic learning outcomes. The research findings can serve as guidelines for museums when recruiting or training guides. Also, it can direct museums how to develop their strategy if they want to improve visitors' experiences when engaging with museums' exhibitions, art, and objects. (As Provided).
Anmerkungen	Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2024/1/01