Workplace Learning in Crowdwork: Comparing Microworkers' and Online Freelancers' Practices

Autor/in	Margaryan, Anoush
Titel	Workplace Learning in Crowdwork: Comparing Microworkers' and Online Freelancers' Practices
Quelle	In: Journal of Workplace Learning, 31 (2019) 4, S.250-273 (24 Seiten)Infoseite zur Zeitschrift PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1366-5626
DOI	10.1108/JWL-10-2018-0126
Schlagwörter	Workplace Learning; Self Management; Learning Strategies; Internet; Online Courses; Tutoring; Feedback (Response); Independent Study; Notetaking; Teamwork; Skill Development; Self Employment; Business; Employee Attitudes; Global Approach + Suchen Sie Ihr Suchwort? Selbstmanagement; Learning methode; Learning techniques; Lernmethode; Lernstrategie; Online course; Online-Kurs; Förderkonzept; Nachhilfeunterricht; Selbststudium; Kompetenzentwicklung; Qualifikationsentwicklung; Self-employment; Selbstbestimmte Arbeit; Selbstständiger; Business studies; Wirtschaft; Betriebswirtschaft; Arbeitnehmerinteresse; Globales Denken
Abstract	Purpose: This paper aims to explore workplace learning practices within two types of crowdwork -- microwork and online freelancing. Specifically, the paper scopes and compares the use of workplace learning activities (WLAs) and self-regulatory learning (SRL) strategies undertaken by microworkers (MWs) and online freelancers (OFs). We hypothesised that there may be quantitative differences in the use of WLAs and SRL strategies within these two types of crowdwork, because of the underpinning differences in the complexity of tasks and skill requirements. Design/methodology/approach: To test this hypothesis, a questionnaire survey was carried out among crowdworkers from two crowdwork platforms -- Figure Eight (microwork) and Upwork (online freelancing). Chi-square test was used to compare WLAs and SRL strategies among OFs and MWs. Findings: Both groups use many WLAs and SRL strategies. Several significant differences were identified between the groups. In particular, moderate and moderately strong associations were uncovered, whereby OFs were more likely to report (i) undertaking free online courses/tutorials and (ii) learning by receiving feedback. In addition, significant but weak or very weak associations were identified, namely, OFs were more likely to learn by (i) collaborating with others, (ii) self-study of literature and (iii) making notes when learning. In contrast, MWs were more likely to write reflective notes on learning after the completion of work tasks, although this association was very weak. Originality/value: The paper contributes empirical evidence in an under-researched area -- workplace learning practices in crowdwork. Crowdwork is increasingly taken up across developed and developing countries. Therefore, it is important to understand the learning potential of this form of work and where the gaps and issues might be. Better understanding of crowdworkers' learning practices could help platform providers and policymakers to shape the design of crowdwork in ways that could be beneficial to all stakeholders. (As Provided).
Anmerkungen	Emerald Group Publishing Limited. Howard House, Wagon Lane, Bingley, West Yorkshire, BD16 1WA, UK. Tel: +44-1274-777700; Fax: +44-1274-785201; e-mail: emerald@emeraldinsight.com; Web site: http://www.emeraldinsight.com
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01