A Study on the Usability of a University Registrar's Office Website through the Methods of Authentic Tasks and Eye-Tracking

Autor/inn/en	Tuzun, Hakan; Akinci, Ahmet; Kurtoglu, Meltem; Atal, Deniz; Pala, Ferkat Kadir
Titel	A Study on the Usability of a University Registrar's Office Website through the Methods of Authentic Tasks and Eye-Tracking
Quelle	In: Turkish Online Journal of Educational Technology - TOJET, 12 (2013) 2, S.26-38 (13 Seiten) PDF als Volltext kostenfreie Datei Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1303-6521
Schlagwörter	Foreign Countries; Web Sites; College Students; Measures (Individuals); Case Studies; Man Machine Systems; Evaluation; Testing; Usability; Design; Navigation (Information Systems); Registrars (School); Time on Task; Semi Structured Interviews; Questionnaires; Mixed Methods Research; Turkey (Ankara) + Suchen Sie Ihr Suchwort? Ausland; Web-Design; Collegestudent; Messdaten; Case study; Fallstudie; Case Study; Mensch-Maschine-System; Evaluierung; Testdurchführung; Testen; Registrars; Registrar; Registrierung; Zeitaufwand; Fragebogen
Abstract	Universities are one of the most important institutions that offer online services. It is observed that one of the most used web pages by university students is the registrar's office website, since students can access a great deal of information they need through this page. In this study, the usability of the registrar's office website, which can be regarded as the most-used and most-needed website by students, will be examined. The aim of this study is to demonstrate the usability of Hacettepe University Registrar's Office (HURO) website for students. To this end, researchers defined authentic tasks by considering situations that students use the most. The data were collected both using the data collection instrument developed by the researchers and the eye-tracker in a human-computer interaction laboratory. The usability of the website was tested through tasks performed in authentic or suitable environments with authentic users, problems related to usability were put forth, and solutions offered were presented. The results indicated that while none of the users reported problems in terms of content and up-to-dateness, the site could be improved in terms of its visual design and navigation. (Contains 6 figures and 4 tables.) (As Provided).
Anmerkungen	Sakarya University. Esentepe Campus, Adapazari 54000, Turkey. Tel: +90-505-2431868; Fax: +90-264-6141034; e-mail: tojet@sakarya.edu.tr; Web site: http://www.tojet.net
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10