"Yes I Think It's You": A Discussion of Intercultural Communication.

Autor/inn/en	Loheyde, Kristin; Kunz, Nancy
Titel	"Yes I Think It's You": A Discussion of Intercultural Communication.
Quelle	In: Working Papers in Educational Linguistics, 10 (1994) 1, S.47-66 (22 Seiten) PDF als Volltext kostenfreie Datei Verfügbarkeit
Beigaben	Tabellen
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
Schlagwörter	College Students; Communication Problems; Cross Cultural Studies; Cultural Influences; English (Second Language); Foreign Students; Higher Education; Intensive Language Courses; Intercultural Communication; Language Usage; Limited English Speaking; Oral Language; Questionnaires; Second Language Programs; Tape Recordings + Suchen Sie Ihr Suchwort? Collegestudent; Kommunikationsbarriere; Cultural comparison; Kulturvergleich; Cultural influence; Kultureinfluss; English as second language; English; Second Language; Englisch als Zweitsprache; Hochschulbildung; Hochschulsystem; Hochschulwesen; Intensivkurs; Sprachkurs; Interkulturelle Kommunikation; Sprachgebrauch; Oral interpretation; Mündlicher Sprachgebrauch; Fragebogen
Abstract	This paper reports on a study of the oral communication between international university students in an intensive English program (IEP) and office support staff at the IEP office. The study was based on audiotaped observations and interviews of students and office staff, along with questionnaires distributed to all 150 students enrolled in the IEP. It found that miscommunication often occurred due to differences in social and grammatical construction by the speakers. The paper offers suggestions for improving communication between office staff and IEP students, including the development of a staff training program, information booklets for students, and an IEP student center. Three appendixes provide copies of the student questionnaire, questionnaire responses, and a conversation transcript. (MDM)
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2004/1/01