Communicating on the Job.

Autor/inn/en	Burt, Lorna; und weitere
Institution	Mercer County Community Coll., Trenton, NJ.
Titel	Communicating on the Job.
Quelle	(1994), (95 Seiten) PDF als Volltext kostenfreie Datei Verfügbarkeit
Beigaben	Tabellen
Sprache	englisch
Dokumenttyp	gedruckt; online; Monographie
Schlagwörter	Leitfaden; Unterricht; Lehrer; Adult Basic Education; Behavioral Objectives; Business Communication; Communication Skills; Communication (Thought Transfer); Conflict Resolution; Decision Making; Editing; Interpersonal Communication; Learning Activities; Literacy Education; Persuasive Discourse; Problem Solving; Skill Development; Workplace Literacy + Suchen Sie Ihr Suchwort? Lesson concept; Instruction; Unterrichtsentwurf; Unterrichtsprozess; Teacher; Teachers; Lehrerin; Lehrende; Adult; Adults; Education; Adult education; Erwachsenenbildung; Unternehmenskommunikation; Kommunikationsstil; Communication; thought; Kommunikation; Gedanke; Conflict solving; Konfliktlösung; Konfliktregelung; Decision-making; Entscheidungsfindung; Redaktion; Textbearbeitung; Interpersonale Kommunikation; Lernaktivität; Persuasion; Persuasive Kommunikation; Problemlösen; Kompetenzentwicklung; Qualifikationsentwicklung
Abstract	This guide is intended for use in a course in on-the-job communication that was developed as a component of a workplace literacy program for persons employed in the manufacturing and service industries. The course is structured so that, upon its completion, students will be able to accomplish the following: identify different personality types and behaviors, recognize their own style of communicating, identify and use positive body language, identify and avoid negative body language, use active listening strategies, use strategies to resolve conflict and problems, work toward consensus and group decision making, organize and present ideas verbally and in writing, use principles of good business writing, distinguish different writing styles for different audiences, and edit their writing. Included in the guide are a course outline and materials for each of the course's 12 sessions. Each section contains some or all of the following: objectives; lists of topics covered, suggested teaching and evaluation methods, and materials required; teacher tips; student handouts; word lists; and learning activities/exercises. (MN)
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2004/1/01