Business Telephone Etiquette. Comptetency Test Package. Office Occupations. Instructor's Guide.

Autor/in	Hines, Donna
Institution	East Texas State Univ., Commerce. Occupational Curriculum Lab.
Titel	Business Telephone Etiquette. Comptetency Test Package. Office Occupations. Instructor's Guide.
Quelle	(1984), (53 Seiten)Verfügbarkeit
Beigaben	Tabellen
Sprache	englisch
Dokumenttyp	gedruckt; Monographie
Schlagwörter	Leitfaden; Unterricht; Lehrer; Behavioral Objectives; Business Skills; Clerical Occupations; Competence; Competency Based Education; Evaluation Criteria; Job Skills; Learning Modules; Office Occupations Education; Office Practice; Postsecondary Education; Skill Development; Special Education; Telephone Usage Instruction; Test Items; Vocational Education + Suchen Sie Ihr Suchwort? Lesson concept; Instruction; Unterrichtsentwurf; Unterrichtsprozess; Teacher; Teachers; Lehrerin; Lehrende; Office occupations; Büroberuf; Kompetenz; Education; Competence; Competency; Competency-based education; Unterricht; Kompetenzorientierte Methode; Produktive Fertigkeit; Learning module; Lernmodul; Büro- und Verwaltungsschule; Bürowesen; Post-secondary education; Tertiäre Bildung; Kompetenzentwicklung; Qualifikationsentwicklung; Special needs education; Sonderpädagogik; Sonderschulwesen; Test content; Testaufgabe; Ausbildung; Berufsbildung
Abstract	This competency test package, one of a series of test packages for office occupations education, contains a list of performance objectives: a sample, 50-point objective test; and several performance test activities. The package also includes complete directions for the student and the instructor, plus answer keys and a guide for evaluating the tests. Suggestions for adapting the tests for special needs students are provided. These tests on business telephone etiquette cover time zones, area codes, various conversations, message forms, and voice quality. (This competency test package can be coordinated with a slide/tape module.) (KC)
Anmerkungen	Occupational Curriculum Laboratory, East Texas State University, Commerce, TX 75428 (test package and slide/tape).
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2004/1/01