Literaturnachweis - Detailanzeige
| Autor/inn/en | Roberts, Pamela Anne; Dunworth, Katie; Boldy, Duncan |
|---|---|
| Titel | Towards a reframing of student support: a case study approach. |
| Quelle | In: Higher education, 75 (2018) 1, S. 19-33Infoseite zur Zeitschrift
PDF als Volltext |
| Sprache | englisch |
| Dokumenttyp | online; gedruckt; Zeitschriftenaufsatz |
| ISSN | 0018-1560; 1573-174X |
| DOI | 10.1007/s10734-017-0127-z |
| Schlagwörter | Lehre; Studium; Akademischer Austausch; Student; Wissenschaftler; Ausland; Australien |
| Abstract | This paper reports on a study that investigated the range of institutional support needs of international students at one Australian university with a view to increasing understanding of their needs and the ways in which support was provided. The study involved a number of data collection methods including focus groups, key informant interviews and a larger scale survey, undertaken in an inductive and sequential process. The results indicated that the levels of awareness about services differed, that lack of knowledge of how to access a service and finding information about it were key reasons for non-use, and that the helpfulness of staff impacted on the perception of services as useful. The paper concludes by recommending a reconsideration of current practices to move towards a model of student support service provision in which the student is at the centre. (HRK / Abstract übernommen). |
| Erfasst von | Hochschulrektorenkonferenz, Bonn |
| Update | 2018/3 |
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