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Autor/inn/enRatliffe, Sharon A.; Hudson, David D.
TitelA Description of a Student-Staffed, Competency-Based Laboratory for the Assessment of Interpersonal Communication Skills.
Quelle(1987), (21 Seiten)Verfügbarkeit 
Spracheenglisch
Dokumenttypgedruckt; Monographie
SchlagwörterCommunication Skills; Competency Based Education; Educational Objectives; Higher Education; Interpersonal Communication; Peer Evaluation; Skill Development; Speech Communication; Student Evaluation
AbstractA competency-based skill development and assessment procedure is used in an interpersonal communication course (SpCom 100) at Golden West College in California. SpCom 100, which offers 18 to 24 sections each semester, includes eight units: the interpersonal process, conversation, self-concept and disclosure, perception, verbal language, nonverbal communication and emotions, listening and feedback, and assertion and conflict management. Students learn and practice seven developmental skills: initiating and managing a conversation, clarifying perceptions, using descriptive language, expressing emotions, using active listening, responding with relational feedback, and using assertive messages. Assessments of student skills are conducted by trained students. Seven ways that the reliability of the assessment process is ensured are identified. It is proposed that the interpersonal climate among students and staff will be functional to the degree that the following factors are maintained: a shared goal that transcends daily procedures, open and unrestricted communication channels, the self-esteem of every person is enhanced, and course directors believe that climate is a key factor. Advantages of involving students as assessors in the interpersonal communication lab are discussed. (SW)
Erfasst vonERIC (Education Resources Information Center), Washington, DC
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