Literaturnachweis - Detailanzeige
Autor/in | Saunders, Martha |
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Titel | Eastern's Employee Communication Crisis: A Case Study. |
Quelle | In: Public Relations Review, 14 (1988) 2, S.33-44 |
Sprache | englisch |
Dokumenttyp | gedruckt; Zeitschriftenaufsatz |
Schlagwörter | Aircraft Pilots; Case Studies; Crisis Management; Employee Attitudes; Employer Employee Relationship; Information Sources; Organizational Communication; Public Relations; Research Methodology |
Abstract | Explores communication behaviors and reactions of employees during crisis periods, using a qualitative case study of Eastern Airlines pilots. Finds that useful theories for crisis communication can be developed only after sufficient inquiry into the communication needs and behaviors of message receivers. (MS) |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |