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Autor/inn/en | Maxwell-Stuart, Rebecca; Taheri, Babak; Paterson, Audrey S.; O'Gorman, Kevin; Jackson, William |
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Titel | Working Together to Increase Student Satisfaction: Exploring the Effects of Mode of Study and Fee Status |
Quelle | In: Studies in Higher Education, 43 (2018) 8, S.1392-1404 (13 Seiten)Infoseite zur Zeitschrift
PDF als Volltext |
Sprache | englisch |
Dokumenttyp | gedruckt; online; Zeitschriftenaufsatz |
ISSN | 0307-5079 |
DOI | 10.1080/03075079.2016.1257601 |
Schlagwörter | Student Attitudes; Higher Education; Undergraduate Students; Fees; Least Squares Statistics; Student Surveys; Foreign Students; Comparative Analysis; Learner Engagement; Foreign Countries; Validity; Academic Support Services; Participative Decision Making; Student Participation; Educational Experience; Statistical Analysis; United Kingdom (Scotland) |
Abstract | This study extends our knowledge on co-creation of value in higher education. The paper examines the relationship between support, co-creation of value and students' satisfaction, as well as moderating factors including mode of study and fee status, via 979 survey responses from undergraduate students. Analysis using partial least squares found support to be important in determining co-creation of value and, in turn, student satisfaction. Results indicated that student satisfaction is positively influenced through students accessing support mechanisms and their active involvement in co-creation of value activities. Our findings further reveal that fee-paying students are more satisfied when they participate in co-creation activities and access support mechanisms. No significant differences between transnational and domestic students are found. (As Provided). |
Anmerkungen | Routledge. Available from: Taylor & Francis, Ltd. 530 Walnut Street Suite 850, Philadelphia, PA 19106. Tel: 800-354-1420; Tel: 215-625-8900; Fax: 215-207-0050; Web site: http://www.tandf.co.uk/journals |
Erfasst von | ERIC (Education Resources Information Center), Washington, DC |
Update | 2020/1/01 |