Student Satisfaction with Electronic Library Resources at Wayne State University

Autor/inn/en	Holley, Robert P.; Powell, Ronald R.
Titel	Student Satisfaction with Electronic Library Resources at Wayne State University
Quelle	In: Journal of Access Services, 2 (2004) 1, S.41-62 (22 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1536-7967
Schlagwörter	Student Attitudes; Electronic Libraries; Online Catalogs; Online Systems; Library Services; User Satisfaction (Information); Student Surveys; Familiarity; Library Materials; Library Research; Academic Libraries; Institutional Advancement; Questionnaires; Use Studies; User Needs (Information); Educational Resources; Michigan + Suchen Sie Ihr Suchwort? Schülerverhalten; Digitale Bibliothek; Elektronische Bibliothek; Online catalog; Online catalogue; Online catalogues; Online-Katalog; Online; Bibliotheksarbeit; Benutzerfreundlichkeit; Schülerbefragung; College; Colleges; University; Universities; Libary; Libraries; Hochschule; Fachhochschule; Universität; Bibliothek; Hochschulbibliothek; nicht übertragen; Fragebogen; Benutzerschulung; Benutzerbedürfnis; Bildungsmittel
Abstract	This paper reports the results of a survey of student satisfaction with electronic library resources other than the online catalog at Wayne State University. Undertaken in Fall Term 2000 as a class project for a marketing course, a student team designed, administered, and analyzed a survey of a random sample of students. Almost 40% of the responding students said that they were unaware of electronic resources though 53.8% of these same students answered subsequent questions about use of these resources. Students aware of electronic resources learned about them much more from their professors (38.3%) than from library efforts to publicize them (18.5%). Students were generally satisfied (68%) except when things went wrong. A high percentage of all students (92.4%) answered that the library should continue to expand electronic resources. (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10