Don't Stop Believing: Mapping Distance Learners' Research Journeys

Autor/inn/en	Brahme, Maria E.; Gabriel, Lizette; Stenis, Paul V.
Titel	Don't Stop Believing: Mapping Distance Learners' Research Journeys
Quelle	In: Journal of Library & Information Services In Distance Learning, 10 (2016) 3-4, S.118-136 (19 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1533-290X
DOI	10.1080/1533290X.2016.1206779
Schlagwörter	Distance Education; Use Studies; Academic Libraries; Graduate Students; Data Collection; Information Seeking; Maps; Psychological Patterns; Student Surveys; Online Searching; Electronic Libraries; California + Suchen Sie Ihr Suchwort? Distance study; Distance learning; Fernunterricht; Benutzerschulung; College; Colleges; University; Universities; Libary; Libraries; Hochschule; Fachhochschule; Universität; Bibliothek; Hochschulbibliothek; Graduate Study; Student; Students; Aufbaustudium; Graduiertenstudium; Hauptstudium; Studentin; Data capture; Datensammlung; Informationserschließung; Map; Karte; Schülerbefragung; Online-Recherche; Digitale Bibliothek; Elektronische Bibliothek; Kalifornien
Abstract	Journey mapping, a method of collecting data that illustrates individuals' paths toward a specific goal, was originally developed for use in retail/customer service environments. Much of the literature describes its application in examining customer behavior when navigating merchants' Websites, allowing researchers to examine the effectiveness, user-friendliness, as well as confusing or ambiguous junctures of their Webpages referred to as "points of pain." The research approach has been applied minimally in library environments, and exclusively to patrons' experiences in the physical, brick and mortar library. The present study aimed to gather data about distance patrons' experiences in using online library resources. Input was solicited from students in Pepperdine University's Graduate School of Education and Psychology (GSEP) and the Graziadio Graduate School of Business and Management. Springshare's LibGuide software was used to collect data. (As Provided).
Anmerkungen	Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site: http://www.tandf.co.uk/journals
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2020/1/01