Transforming Resource Sharing Services at an Australian Academic Library: The Case of the University of Wollongong

Autor/inn/en	Daly, Rebecca; Baker, Liz; McIntosh, Lisa
Titel	Transforming Resource Sharing Services at an Australian Academic Library: The Case of the University of Wollongong
Quelle	In: Journal of Access Services, 11 (2014) 3, S.159-174 (16 Seiten) PDF als Volltext Verfügbarkeit
Sprache	englisch
Dokumenttyp	gedruckt; online; Zeitschriftenaufsatz
ISSN	1536-7967
DOI	10.1080/15367967.2014.914423
Schlagwörter	Foreign Countries; Academic Libraries; Library Development; Shared Resources and Services; Library Services; Library Automation; User Needs (Information); Library Networks; Library Research; Access to Information; Strategic Planning; Organizational Change; Change Strategies; Online Vendors; Computer Software Evaluation; Job Skills; Program Effectiveness; Higher Education; Australia + Suchen Sie Ihr Suchwort? Ausland; College; Colleges; University; Universities; Libary; Libraries; Hochschule; Fachhochschule; Universität; Bibliothek; Hochschulbibliothek; Bibliotheksplanung; Gemeinwirtschaft; Bibliotheksarbeit; Benutzerbedürfnis; Strategy; Planning; Strategie; Planung; Organisationswandel; Lösungsstrategie; Online-Angebot; Softwareanalyse; Produktive Fertigkeit; Hochschulbildung; Hochschulsystem; Hochschulwesen; Australien
Abstract	In 2011 the University of Wollongong Library undertook a significant review of its Resource Sharing services. This was prompted by constraints in the systems supporting this service, changes to the Library's key suppliers, Infotrieve Australia and the British Library Document Supply Service, and the need to deliver effective library services within a defined physical and budgetary environment. As a result of the review, the existing Millennium Interlibrary Loan and Ariel software hosting the service were replaced by the Relais ILL system. The most cost-effective and relevant methods for supporting the research needs of the university were achieved through subscriptions with networks characterized by strong unmediated requesting functionalities, including ArticleReach, BONUS+, and RapidILL. To expand the Library's access to international collections, a subscription to OCLC WorldCat Resource Sharing was begun. UOW Library now processes approximately 50% more requests, 76% of which are now processed to some degree without library staff mediation. (As Provided).
Anmerkungen	Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site: http://www.tandf.co.uk/journals
Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10