Establishing Effective Communication with External Stakeholders: The Impact of Training

Autor/in	Dodson, Kelly Christine Lockhart
Titel	Establishing Effective Communication with External Stakeholders: The Impact of Training
Quelle	(2011), (178 Seiten) PDF als Volltext Verfügbarkeit Ed.D. Dissertation, Trevecca Nazarene University
Sprache	englisch
Dokumenttyp	gedruckt; online; Monographie
ISBN	978-1-1247-2498-0
Schlagwörter	Hochschulschrift; Dissertation; Pretests Posttests; Scores; Multiple Regression Analysis; Communication Skills; Public Schools; Administrators; Quasiexperimental Design; Management Development; Public Relations; Administrator Attitudes; Stakeholders; Tennessee + Suchen Sie Ihr Suchwort? Thesis; Dissertations; Academic thesis; Kommunikationsstil; Public school; Öffentliche Schule; Public relation work; Öffentlichkeitsarbeit
Abstract	The purpose of this research was to determine if communication skills training had an impact on public schools administrators' knowledge and application of communication skills, and their attitude toward school public relations. School administrators from three Tennessee school systems participated in this pretest/posttest quasi-experimental study. Multiple regression analysis of pretest/posttest scores showed that administrators who received a three-hour communication skills training session scored significantly better on communication skills knowledge and application, and attitude toward school public relations initiatives. Attitude was gauged using the Personal Involvement Inventory. Previous communication training as part of licensure requirements and prior unpleasant critical incidents significantly impacted school administrators' attitudes toward school public relations initiatives. Results indicate the importance of communication skills training for school administrators. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://www.proquest.com/en-US/products/dissertations/individuals.shtml.] (As Provided).
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Erfasst von	ERIC (Education Resources Information Center), Washington, DC
Update	2017/4/10