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Autor/inn/ende Oliveira Silva, Jorge Henrique; de Sousa Mendes, Glauco Henrique; Ganga, Gilberto Miller Devós; Mergulhão, Ricardo Coser; Lizarelli, Fabiana Letícia
TitelAntecedents and Consequents of Student Satisfaction in Higher Technical-Vocational Education: Evidence from Brazil
QuelleIn: International Journal for Educational and Vocational Guidance, 20 (2020) 2, S.351-373 (23 Seiten)Infoseite zur Zeitschrift
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ZusatzinformationORCID (de Sousa Mendes, Glauco Henrique)
Spracheenglisch
Dokumenttypgedruckt; online; Zeitschriftenaufsatz
ISSN0251-2513
DOI10.1007/s10775-019-09407-1
SchlagwörterStudent Satisfaction; College Students; Technical Education; Vocational Education; Foreign Countries; Educational Quality; Outcomes of Education; Career Readiness; Student Attitudes; Brazil
AbstractThis article proposes a model of antecedents and consequences of student satisfaction in Higher Technical-Vocational Education (HTVE) colleges. To validate the model, a survey was conducted with 505 students enrolled in Brazilian HTVE colleges. Structural equation modelling was used to investigate the constructs and their relations. Results indicate that the critical antecedents to student satisfaction are service quality, learning outcomes, employability, image and perceived value. Practical implications include potential curriculum revision aligned with the needs of the labour market and finding ways to monitor and improve the quality of the HTVE system, taking students' views and employability outcomes into consideration. (As Provided).
AnmerkungenSpringer. Available from: Springer Nature. 233 Spring Street, New York, NY 10013. Tel: 800-777-4643; Tel: 212-460-1500; Fax: 212-348-4505; e-mail: customerservice@springernature.com; Web site: https://link.springer.com/
Erfasst vonERIC (Education Resources Information Center), Washington, DC
Update2022/1/01
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